Uber Eats menu photo requirements

Uber tells you how to shoot, not what size

If you came looking for an Uber Eats pixel size, Uber’s restaurant menu photo page doesn’t give one. It gives a method: indirect window light, the right angle for each dish, the filling visible, the portion readable, and the photo taken as soon as the food is plated. Fixed ratios and minimum sizes quoted elsewhere for Uber Eats restaurant photos aren’t on the Uber pages we read.

In practice, size is rarely the problem with a photo from a current phone. Light and accuracy are. Uber’s review looks at whether the photo truly represents the dish, so a well-lit phone photo of the real plate is a better bet than a polished image of a version you don’t serve.

Match the angle to the dish

Uber’s angle advice is the most useful line on its page. Plates and bowls are shot from above, where the arrangement is the point: a poke bowl, a pizza, a salad. Burgers, sandwiches and taller items are shot from the side at about 45 degrees, where height and layers are the point.

Say your menu has a chicken burrito, a rice bowl and a milkshake. The bowl goes top-down, phone held flat above it, with the whole rim inside the frame. The burrito gets cut, the halves stacked cut-side to the camera, and shot from the side so the filling faces the lens. The milkshake gets the side angle as well, low enough that the glass doesn’t look squat. Three dishes, two angles, one window.

Garnish is allowed for colour, as long as it’s something the customer actually gets. A sprinkle of coriander on a bowl that ships with coriander is fine. A lime wedge that never leaves the kitchen isn’t.

Plan around the review lock

Once you request approval in Menu Maker, the item page is locked until the photo is approved. If the photo is rejected, the reason shows on the item page and arrives by email. Uber’s restaurant page doesn’t say how long the review takes.

So finish everything else about the item first: the name, description, price and modifiers. Then submit the photo. If you’re photographing a whole menu, submit a few items, wait for the first results and adjust before sending the rest. A rejection reason learned on the third item saves you repeating the mistake on the thirtieth.

Grocery and convenience stores follow the catalog rules

If you sell on Uber Eats as a shop rather than a kitchen, the Store Catalog photography guide applies, and it does have numbers: images between 320 and 6000 pixels on either side, in jpg, png, gif or webp, up to 10 MB, on a clean white background with one centred product unless it’s a pack. Uber says catalog photos may take 2 to 3 days to approve.

That guide is written for packaged products, which is why it asks for a white background the restaurant page never mentions. Don’t carry the habit over to cooked food. A burger cut out onto white looks like a catalog item, and the restaurant guidance is built around natural light and a true picture of the dish.

Why a generated dish photo is the wrong shortcut

Uber’s catalog guide warns against editing that makes photos look artificial, and the restaurant page asks for a true representation. A generated dish is artificial from the start, and it will differ from what you serve in a dozen small ways: portion, char, sauce, bread, the container. The customer compares every one of them with what arrives in the bag.

Use your real photos on the menu. If you want something more striking, take the same photo to Instagram or TikTok as a short promo that ends on “Order on Uber Eats”, where it advertises the restaurant instead of standing in for an order.